Privacy Policy

This Privacy Policy explains how Metadox Pte. Ltd. collects, uses, discloses, and protects information when you visit our website, submit a form, communicate with us, or use our services.

We may collect information you provide directly, including your name, email address, phone number, company name, company website, role, project details, and any other information you choose to submit.

We may also collect technical information such as device information, browser type, IP address, pages visited, referral source, and interactions with our website.

We use information to respond to enquiries, provide services, schedule calls, send transactional or informational communications, improve our website and services, comply with legal obligations, and protect our rights and users.

If you provide your contact details and reach out to us, we may use them to send messages related to your enquiry, requested services, appointment scheduling, and related informational updates by email, phone, or messaging platforms such as WhatsApp.

You can opt out of non-essential communications at any time by replying to any message or contacting us directly.

We do not sell or rent your personal information. We may share information with service providers who help us operate our website, communications, scheduling, customer support, analytics, or other business functions, but only as needed for those services and subject to appropriate confidentiality obligations.

We may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand website activity, improve user experience, and measure marketing performance. You can control cookies through your browser settings.

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You may request access, correction, or deletion of personal information by contacting us through the website. You may unsubscribe from non-essential communications at any time.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Questions about this Privacy Policy can be sent through our website contact form.